Patient RightsPrint

According to the Polish Constitution and other legal acts, patients have a number of rights whose observance is the responsibility of all those involved in providing medical care - doctors, nurses, registrators. 

1. Right to healthcare services: the patient has a right to healthcare services provided with proper care, consistent with the requirements of current medical knowledge.

The patient has the right to a second opinion of another doctor, nurse or midwife if in doubt as to the first opinion.

The patient has the right to immediate assistance in case of a threat to health or life. 

2. Right of choice: the patient has the right to choose a physician, nurse, midwife, specialist practitioner (from among all the doctors providing services in specialist clinics under contract with the NFZ), dentist (from among all the doctors working in clinics that have a contract with the NFZ), medical facility providing services under an NFZ contract and any hospital having a contract with the NFZ across all of Poland.

3. Right to information: patients have the right to be informed of their rights - each facility providing health care services is required to include relevant information on patients' rights.

The patient also has the right to information about the nature and extent of services provided.
The patient has the right to understandable and accessible information, as well as the right to ask for clarifications until the information supplied is fully understood.

Patients have the right to information about their condition, diagnosis, treatment, possible consequences of treatment or lack thereof,  and prognosis. They also have the right to decide who can be informed of their health and what information on their condition can be communicated.
The patient also has the right to opt out of receiving information. However, he should indicate precisely which information he wishes not to receive, e.g. about his health condition. 

4. Right to informed consent: the patient has the right to give informed consent to treatment. 

5. Right to confidentiality: the patient has the right to keep all information on his condition, diagnosis and prognosis, tests and their results confidential. 

6. Right to respect for privacy and dignity of the patient: doctors, nurses and midwives have a duty to treat patients with this right in mind. The patient also has the right to the presence of a loved one during the provision of medical services. However, for reasons of patients’ safety or risk of epidemic, a physician may refuse the presence of that person during treatment. 

7. Right to medical records: the patient has a right to access information concerning his health. 

8. Right to keep valuables in deposit: patients remaining in hospital or other round-the-clock medical care centers have the right to their store their valuables in deposit. 

9. Right to object to the opinion or decision of a doctor: when the patient does not agree with the opinion or diagnosis of a physician, they may object to it by complaining to the Medical Referee Commission of the Commissioner for Patients' Rights, through the office of the Commissioner within 30 days of the date of issuance of the opinion or diagnosis by the attending physician. 

10. Right to respect for private and family life: patients staying in round-the-clock care facilities (such as hospitals) have the right to personal contact, or contact by telephone or by correspondence with other persons; they have also the right to refuse such contact. 

11. Right to pastoral care: in the event of deterioration of health or a threat to the patient's life, the patient has a right to contact with a member of the clergy of their faith.